BILINGUAL PATIENT CARE COORDINATOR
Job location: REMOTE ANYWHERE IN CANADA
Employment type: FULL-TIME
Division: CLINICAL OPERATIONS
Hours: 40
A little about us
Hi, we’re Aurora Cannabis, and we’re so excited to meet you!
We’re a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71 and Whistler.
Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.
Job summary
Reporting to Senior Clinic Team Lead, the Patient Care Coordinator will handle inquiries, scheduling and education for medical cannabis patients by telephone and email. This is an entry-level position that the successful candidate will assist our Health Care Practitioners with accurate history taking and verbal or written translation. They must work as an effective member of an integrated Patient Service team and must be able to work quickly and in a detailed manner to keep up-to-date with patient requests.
As a Patient Care Coordinator, you will...
You would be the best fit for this role if you have...
Bonus point if you have...
Why you’ll love working at Aurora
Our people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here’s how we do it…
Next steps
Think you have what it takes to join our team? So do we!
Apply today by submitting your resume through our website. You can expect your application to be reviewed by a human recruiter (not a robot) shortly after you apply, and our team will contact you via email if we see a fit.
Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways! We would love to review your application to see if you’re the right fit or find you an alternative opportunity! Not the role for you? Share this posting with your network while subscribing to our Talent Community to learn more about upcoming opportunities (hot tip: if you are already an Aurora employee, take advantage of the employee referral program by referring this posting to a friend! If they are successful, you will receive a bonus!)
Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.
Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know!
Health and safety
If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.