Manager, External Supply Operations

Job Summary

The Manager, External Supply Chain Planning & Execution will ensure there is a consistent & co-ordinated approach with clear direction to managing the planning and execution of Finished Goods products sourced from external third party partners. They are accountable for the short to long term planning horizon (0-24 months) in accordance with the contractual commitments in the Master Services Agreements. The Manager is accountable for ensuring the right balance between demand and third party partner supply capacity, taking into consideration the lead time commitments and any constraints. This position will ensure there is the appropriate level of finished goods inventory to safeguard against fluctuations in demand and supply, but will also engage directly with our third party partners to ensure they carry the proper levels of inventory coverage of APIs, key starting materials and packaging components. The Role will provide strong leadership to a team of Planners who will report directly to the manager,

The Manager will be responsible for adhering to and supporting the Supplier Relationship Management model and in particular with our strategic/key Profit Sharing Partners.

The incumbent is expected to work in a fast paced environment in a consistent manner and with integrity to deliver excellence in service and performance of 3rd parties. Build trusted partnerships with 3rd parties with a focus of delivering a win-win business relationship. The individual will hold suppliers accountable for all contractual obligations as well as challenging suppliers to perform to agreed standards , acting as the conduit for supply into Apotex. Ensures consistent performance monitoring is in place and processes are embedded to improve where necessary for all warranted 3rd Parties. Assumes the business ownership for contracts post Business Development hand off. The position holder will create and deliver improvement plans where necessary to ensure stability, compliance and cost- effectiveness in the 3rd Party space

Job Responsibilities

• Accountable for managing the Planners, Supply Chain Lead team ensuring consistent use of systems/technologies (SAP, Order Management, etc) and the key business processes (planning calendar), planning scenarios and cross-functional needs are consistently followed (Finance, EMQA, GIS)

• Accountable for knowing & following all Planning and Execution related contract commitments including but not limited to binding and non-binding periods, minimum annual order quantities, pricing discounts, failure to supply penalties, etc

• Ensuring there is no contract breaches in how the team plans and executes, but also identifies to the Director any breaches that may be caused or of concern by a Partner

• Understands the risks associated both in the market (pricing, competitor outage/entries, etc.) and with product supply (lead times, capacity, etc.) to ensure customer demand is being met

• Ensures there is clear line-of-site of capacity and capability of all third party partners over the 0-24 month horizon and proactively identify gaps and recommending solutions to the Director so that corrective/mitigating actions can be taken to prevent supply disruptions, including taking calculated risks in carrying incremental inventories of API, KSM, packaging components with the approval of Director/VP - depending on financial risk level

• Working collaboratively with the India Hub Lead, ensure there is consistency in the planning and execution approaches and that any changes/modifications are collectively developed and implemented (with the support of the Program Manager, External Supply Capabilities) to ensure both the Commercial teams and all Partners are managed consistently and effectively
• Leads the weekly WLM presenting the performance of Finished Goods third party supply metrics, risks and opportunities - will represent both Canada and India hubs

• Accountable for the accuracy and completeness of all related planning parameters used in our systems/technologies

• Accountable to ensure integration of new product launch activities and objectives with marketed product activities and objectives through collaboration with NPL personnel and ensuring a seamless transition to the GES team

• Leads pricing/COGS discussions, negotiations, RFP/bid & market opportunities. Ensure Master Supply Agreements is adhered to for 3rd parties

• Contract custodian for MSA amendments, including Ariba oversight for MSA's

• Develop annual end-to-end supply chain performance and business reports for strategic suppliers to be used to identify them as "maintain", "work to improve", "recommend to exit"

• Supply risk management process ownership -understand Suppliers, develop tactics (scenarios, approaches), understand high value / important products to de-risk to ensure supply continuity through risk mitigation plans and engaging directly with suppliers

• Responsible and lead performance conversations with employees, including monthly one-on-ones, check in on employee's progress toward achieving objectives, offer support and remove barriers, and communicate and revisit performance expectations to reinforce and encourage a high performance culture

• Works in a safe manner collaborating as a team member to achieve all outcomes

• Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion

• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality, SHE and HR policies

Job Requirements

• Education
  • College or University degree preferably science, engineering, supply chain management or 10+ years experience in supply chain management & planning
  • APICS CSCP or CPIM certification is an asset
• Knowledge, Skills and Abilities
  • Advanced Office Excel capabilities
  • Strong SAP working knowledge and functionality including technical
  • Demonstrates advanced, concise & clear written and verbal communication skills in a variety of settings and audiences including different cultures
  • Supply Chain expert and clear understanding of supply chain planning
  • Strong skills in partnership management and support with the ability to succeed with individuals of different cultures
  • Ability to work with others in a fast paced environment to come up with a concensus and agreed concepts on solutions
• Experience
  • Supply Planning background with emphasis on SAP and Excel
  • Minimum of 10 years professional experience - preferably in Pharma
  • Excellent understanding of the market place and industry best practices
  • Experience working on process improvement initiatives from inception to full implementaitons
  • Demonstrating successes in partnerships and relationship management