Traffic & Customs Specialist

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The Traffic & Customs Specialist's primary day to day operational contact for all carriers and third parties providing domestic and cross border transportation and related logistics service for Teva Canada. Maintain cross-department collaboration and relationships with carriers and Logistics Service Providers (LSPs) through regular consultation and business review meetings. Manage carrier activities, analyze and report on freight spend to ensure business objectives are supported. Actively work with internal stakeholders on understanding current processes, proposing enhancements and agreeing on expected deliverables

How you’ll spend your day

• Work closely with 3rd party vendors, Purchasing Department, manufacturing facilities (internal and external) and Production Planning Department, to optimize mode of transport for inbound shipments from a cost and efficiency perspective
• Proactively work with stakeholders to ensure carrier capacity is available to support the operational demand for the successful execution of all shipments including inbound, outbound, Inter-plant and ad-hoc requests.
• Investigate domestic and cross border transportation issues such as delays, trailer set points, non-compliances, etc.; and record/communicate findings to appropriate carrier/Teva personnel.
• File and manage domestic and cross border freight claims according to Global Corporate SOPs.
• Annual review of dangerous goods shipping activities, covering cross border and domestic movements.
• Ensure that all contracts/agreements with carriers and applicable LSPs are current, with any updates communicated to appropriate stakeholders (i.e.: Canadian and US Supply Chain teams, Global Procurement, Global Logistics, freight payment service providers, etc.).
• Monitor carrier performance and compliance. Assist with the development and maintenance of Key Performance Indicators and report any deficiencies or negative trend as well as bring ideas and possible scenarios to correct such discrepancies to Senior Management
• Conduct Quarterly Business Review (QBR) meetings with service providers, including inviting guest from other business units to offer different perspectives and input
• Maintenance of Freight Payment/Audit service provider to ensure that all activity is captured, updating rates as needed.
• Responsible for review and approval of transportation invoices for payment. Support department and company budget metrics by providing detailed spend analytics and trends making use of metrics and dashboards
• Provide guidance and support to internal stakeholders to obtain freight quotations to aid pricing negotiation with vendors
• Other duties as required and assigned

Your experience and qualifications

• Required: College Diploma in related disciplines such as Supply chain, Logistics, Operations, Engineering or related field
• Preferred: Bachelor’s degree in disciplines such as Supply Chain, Logistics, Operations, Engineering or related field.
• CIFFA Certificate and/or Certified Customs Specialist Designation (CCS)
• Minimum 3 years’ experience with demonstrated knowledge of transportation, customs and trade compliance
• Intermediate to Advance Microsoft Applications especially Microsoft Excel (e.g. Pivot Tables) and Access (e.g. Macros, Queries, Reporting) skills.
• Proficiency in TMS, SAP and other industry applications
• Strong Mathematical and Analytical skills
• Experience in Project Management, and RFP/RFQ’s an asset.
• WMS, SAP, Inventory systems, TMS
• This position requires an understanding of pharmaceutical operations
• Transport Canada Regulations, both domestic & international shipments

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.