Quality Assurance Manager

Vetio Animal Health is a rapidly growing Contract Development and Manufacturing Organization (CDMO) dedicated to animal health; we integrate product development with full-scale pharmaceutical manufacturing through a Quality-by-Design process.  Our mission is to develop and manufacture products that improve the lives of animals, while ensuring the safety, quality and compliance of all our products to the highest of industry standards.  

The Quality Assurance Manager will be responsible for leading, coaching and mentoring the pharmaceutical operations team.  Reporting to the Director of Quality Compliance, you will further develop, enhance, and maintain best practice quality programs and develop a consistent program across Montréal Facility. As the key point of contact for manufacturing quality-related matters, you will establish relationships with various teams across the organization as well as suppliers, customers, and governmental/regulatory bodies.

Your Responsibilities will include:

• Lead, coach, and mentor the Quality Assurance Pharmaceutical Operation team
• Ensure that QA personnel receive appropriate training to remain current regarding regulatory requirements
• Responsible for the overall Quality systems linked to the manufacturing of pharmaceutical products and enhancement to ensure compliance with existing and emerging national and international regulatory standards, customer expectations, and company expansion
• Responsible for safety, quality, and compliance to customer specifications
• Participate and/or investigate and respond to customer complaints in a timely fashion
• Perform root cause analysis and solution development and implementation
• Prepare and coordinate Audits
• Oversee raw material and supplier approval programs
• Assist in resolving issues with suppliers for quality problems with raw materials
• Ensures all employees are properly trained in hygiene and other technical issues
• Coordinate mock recalls, as well as Business Continuity Programs.
• Oversees raw material and finished product testing program
• Oversee the environmental testing and pest control programs
• Develop, implement, and achieve certification on new quality and safety programs as required
• Work with the Technical Services to achieve continuous improvement of process and product quality.

Skills and Qualifications:

• A bachelor’s degree in science or related discipline
• Minimum 5 years of a proven leadership experience in a manufacturing setting
• Strong working knowledge of GMP regulations, and experience with implementation, readiness, and compliance.
• Extensive experience with regulatory requirements within the pharmaceutical industry
• Ability to accurately define a problem, establish facts, draw valid conclusions, and determine appropriate corrective actions
• Confident in assessing risk and making recommendations to leaders based on a thorough risk assessment
• Proven experience in quality assurance, auditing, inspection methods in the food or pharmaceutical industry
• Experience in developing and implementing procedures, as well as food safety and quality standards.
• Strong computer skills. Comfortable using Microsoft Office Suite.
• Detail-oriented
• Solid analytical and critical thinking skills
• Strong leadership, communication and work organization skills demonstrated: 
• A solution-driven leader that can drive collaboration between roles and multiple teams
• Proven prioritization skills; proven ability to set and meet deadlines
• Fully Bilingual (French & English, oral and written) is essential; this role will be required to communicate and collaborate with colleagues, partners and suppliers in both official languages

What We Offer:

• Competitive Salary (including management bonus program)
• Comprehensive Health Benefits
• Group RRSP (with 4% match program)
• Annual Vacation and additional Personal Time Off (PTO) program (we are a work/life balance culture)
• Flexible Work Schedule (including work from home days)
• Health and Wellness Support Programs (Homewood Health EAP & Telus Health Virtual Care))
• Professional Development Opportunities
• Team building and fun corporate events
• And you’ll join a diverse and multi-disciplinary team!

Diversity, Equity & Inclusion

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. Vetio Animal Health is an equal opportunities employer, seeking to promote diversity and inclusion. We will consider applications from all qualified candidates, regardless of their race, colour, religion, sexual orientation, gender, nationality, age, disability, veteran status or any other status protected by law.