Pharmacy Assistant - Northlands Pharmacy

Job summary

The Pharmacy Assistant supports pharmacy operations by performing prescription data entry, preliminary prescription filling, and inventory tasks. They also provide exceptional customer service while ensuring compliance with regulatory guidelines and maintaining patient confidentiality.

Job details

South Country Co-op is hiring a motivated and customer-focused Pharmacy Assistant at our Northlands Pharmacy in Medicine Hat, Alberta. If you’re passionate about customer service and working in a fast-paced, fast-paced environment, this could be the opportunity for you! Reporting to the Pharmacy Manager, the Pharmacy Assistant works under the direct supervision of the Pharmacist on Duty and is responsible for supporting pharmacy operations by performing technical duties such as prescription data entry, preliminary prescription filling, and assisting with customer service. This role requires a strong focus on detail, discretion, and excellent patient care. Duties performed are subject to the limitations defined by the Provincial Regulatory Body. This position is well-suited for individuals who are highly organized, customer-focused, and capable of working in a dynamic, fast-paced environment. Key Responsibilities: * Perform prescription data entry and assist with the preliminary preparation of prescriptions * Provide exceptional customer service to pharmacy patients and guests * Maintain a clean, professional, and organized work area * Support pharmacists with inventory tasks and administrative functions * Ensure compliance with regulatory guidelines and store procedures * Adapt to changing customer volumes and workflow priorities * Maintain patient confidentiality and high professional standards * Educate customers on the benefits of membership in South Country Co-op * Other duties as assigned Qualifications: * Must be at least 15 years of age and completed Grade 9 * Previous pharmacy experience is an asset * Proficient in data entry; Microsoft Office experience is a plus * Excellent customer service and communication skills * Strong organizational skills and attention to detail * Ability to work well independently and as part of a team * Able to respond effectively in a dynamic and changing environment * High level of integrity, confidentiality, and professionalism * Must be self-reliant, goal-oriented, and adaptable to new technology * Ability to deal with people sensitively, tactfully, and professionally Work Schedule: This position requires Full Availability (Including weekdays, Evenings, Weekends and Holidays) Why Work with Us? At South Country Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards: * Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family. * Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities. * Long Term Service Awards: Recognize and celebrate milestones in your career with us. * Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization. South Country Co-op is proud to uphold our brand values: Customer Focused, Build Awesome Teams, and Communicates Effectively. We offer competitive wages, opportunities for career advancement, and potential eligibility for a comprehensive benefits package. Additional Requirements: Candidates may be subject to pre-employment substance testing in accordance with South Country Co-op policies. *Please note, you will be required to undergo a Criminal Record Check in accordance to the Alberta College of Pharmacy, as a part of the hiring process. Internal candidates who apply by Monday April 13, 2026, at 4:00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily. The Internal Candidate verification form [https://www.hub.crs/myportal/home/attachment/8df8eca5-fa44-4932-bacb-7f12f0794ba5] must be submitted as part of your application. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

What you’ll do

The Pharmacy Assistant supports pharmacy operations by performing prescription data entry, preliminary prescription filling, and inventory tasks. They also provide exceptional customer service while ensuring compliance with regulatory guidelines and maintaining patient confidentiality.

Requirements

Candidates must be at least 15 years of age and have completed Grade 9. Strong organizational skills, attention to detail, and excellent customer service abilities are required, with previous pharmacy experience considered an asset.

Benefits

• Employee and family assistance program
• Team member volunteer program
• Long term service awards
• Career and development opportunities
• Comprehensive benefits package

Listed skills

• Clinical care · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Prescription data entry
• Customer service
• Pharmacy operations
• Patient care
• Inventory management
• Administrative functions
• Regulatory compliance
• Communication skills
• Organizational skills
• Attention to detail
• Teamwork
• Confidentiality
• Professionalism
• Data entry
• Microsoft Office

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Administrative

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