CO-OP STUDENT - PHARMACY BENEFIT MANAGEMENT (PBM) (HYBRID)

Toronto, ON
Hybrid
Posted Oct 31, 2026
1 position

$22.50 / hour

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Employment type: Internship / apprenticeship
Experience level: Entry, Junior · 0+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The student will support the Pharmacy Benefit Management team through data analysis, system testing, and documentation of PBM applications. They will also contribute to operational improvement projects and gain practical experience in real-time prescription drug claims adjudication.

Job details

WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees. THE ROLE IN A NUTSHELL Base Salary: $22.50 / hour We are seeking a motivated and detail-oriented Co-op Student to join our Pharmacy Benefit Management (PBM) team. This role offers valuable hands-on experience in the healthcare and benefits industry, providing support across various PBM functions. Assignment includes data analysis and reporting, system testing and documentation, learning how prescription drug claims are processed, and assisting with projects and day-to-day operations of the PBM team. As a Co-op Student, you will work alongside industry professionals to support the management of prescription drug plans, gaining practical exposure to how a PBM operates. No pharmacy background is required; we are looking for curiosity, strong organizational skills, and a willingness to learn. Responsibilities: PBM Technology: Supporting PBM system and application initiatives through data analysis, system testing, and documentation. Reviewing and analyzing large datasets to identify trends, anomalies, and opportunities for investigation, and helping translate business needs into clear requirements for the technology team. Project Work: Contributing to projects focused on operational improvements, system enhancements, and process optimization within the PBM department, including documenting current workflows and identifying opportunities for efficiency and automation. Drug Claims Adjudication: Learning how prescription drug claims are adjudicated in real time, including how eligibility, plan design, formulary coverage, and drug rules determine whether a claim is paid or rejected. Building an understanding of common rejection and exception codes, pricing and dispensing fee logic, and how adjudication rules are configured, tested, and maintained in PBM systems. WHO WE'RE LOOKING FOR WHAT WE’RE LOOKING FOR Enrolled in an accredited college or university. Enrolled in the co-op program at your college/university. NICE TO HAVE Microsoft Excel: Evaluation of skills related to data entry, data analysis, and proficiency in Excel functions such as VLOOKUP, SUMIF, Pivot Tables, and other formulas. Microsoft PowerPoint: Ability to create professional, clear, and engaging presentations, including experience with slide design, content organization, and visual storytelling. Interest in PBM landscape: Interest in understanding clinical concepts, including drug reviews, prior authorization criteria, and formulary management. THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters. We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together. Here’s to Better Health for All! A FEW MORE DETAILS Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

What you’ll do

Requirements

Candidates must be currently enrolled in an accredited college or university co-op program. Strong organizational skills, a willingness to learn, and proficiency in Microsoft Office tools are highly valued.