Pharmacy Assistant

Job summary

The Pharmacy Assistant is responsible for performing specialty compounding activities, including sterile and hazardous preparations, while adhering to safety protocols. They also manage daily pharmacy operations such as dispensing, inventory control, and providing professional customer service.

Job details

Neighbourly Pharmacy is looking for a Full-Time Pharmacy Assistant to join our team at Lovell Drugs - KOPI Compounding Center in Kingston, Ontario. Compensation listed is a starting point only and will be determined based on candidate experience. Position Summary The Compounding Pharmacy Assistant is in charge of offering top-notch client service in a polite, informed, and professional way. In addition to focusing on achieving pharmacy excellence in the areas of customer service, workflow efficiency, and inventory control, the compounding pharmacy Assistant is required to perform compounding activities including sterile and hazardous compound preparation, following all safety protocols in our state of the art facility. The Assistant is responsible for performing specific dispensing functions as outlined by provincial regulations and standards of practice. Responsibilities Dispensing The Compounding Pharmacy Assistant must be always under the supervision of a pharmacist. All dispensing functions performed by a pharmacy assistant must be carried out following provincial regulations and standards of practice. Perform specialty compounding activities, preparing products according to master formulas Adhere to all compounding Standard Operating Procedures as maintained by the compounding supervisor Adhere to all safety and cleaning precautions and procedures to avoid exposure and contamination risk with Active Pharmaceutical Ingredients (APIs) Receive a written prescription from customers Locate the medication, select the prescription container, and count/pour the medication Attach the label to the prescription container Ensure that the original container, prescription container contents, and label are checked and initialized by the pharmacist Regularly phone customers for unclaimed prescriptions Pharmacy Operations Perform other tasks as outlined by the pharmacy manager or staff pharmacists. To include: Keep all areas of the pharmacy clean, neat, and professional Maintain adequate stock of pharmacy supplies Answer the pharmacy telephone, except for the doctor’s line, which should be answered by a pharmacist All doctors’ calls and inquiries regarding prescriptions, copies, drug information, and poisons must be referred to a pharmacist Assist with third-party billing Set up a schedule for outdated pharmaceuticals Assist with inventory control Assist with checking off and putting away pharmaceutical orders Maintain stocks of pamphlets/consumer information Maintain OTC/non-prescription sections, as designated Other duties as required Qualifications Preference will be given to those who have retail Pharmacy experience Kroll experience is an asset Skills Strong organizational skills and attention to detail Able to work independently and have experience multi-tasking Professional attitude and ability to communicate well with customers and co-workers Due to this position’s sensitive nature, the successful candidate must complete a Criminal Record Check Schedule Monday to Friday | 9:00 AM – 5:30 PM This job description represents the general responsibilities and duties of the position but should not be construed as an all-inclusive detailed job description. Who We Are: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals. Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.

What you’ll do

The Pharmacy Assistant is responsible for performing specialty compounding activities, including sterile and hazardous preparations, while adhering to safety protocols. They also manage daily pharmacy operations such as dispensing, inventory control, and providing professional customer service.

Requirements

Preference is given to candidates with previous retail pharmacy experience and familiarity with Kroll software. The role requires strong organizational skills, attention to detail, and the ability to pass a criminal record check.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacy compounding
• Sterile preparation
• Hazardous compound preparation
• Customer service
• Inventory control
• Dispensing
• Third-party billing
• Organizational skills
• Attention to detail
• Multi-tasking
• Communication
• Kroll software
• Retail Pharmacy
• Active Pharmaceutical Ingredients
• Pharmacy Operations
• Professionalism
• Workflow Management
• Organizational Skills
• Application Programming Interface (API)
• Billing
• Consumer Behaviour
• Customer Service
• Pharmaceutical Compounding
• Standard Operating Procedure
• Inventory Control
• Medical Prescription
• Multitasking
• Pharmaceuticals
• Stocks (Inventory)
• Detail Oriented

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Administrative
• Pharmacy Assistant
• Pharmacy Aide
• Pharmaceutical Technicians and Assistants
• Pharmacy Aides