Pharmacy Assistant

Job summary

Support the pharmacist by receiving, entering, preparing, dispensing, and billing prescriptions, while providing courteous service to patients and coordinating with healthcare providers. Manage pharmacy and over-the-counter inventory, arrange prescription deliveries, maintain accurate patient notes and an organized work area, and follow safety and confidentiality policies.

Job details

About Science & Humans Science & Humans is a first-of-its-kind platform transforming how individuals fulfill their hormone and wellness needs, serving both B2C clients and B2B employer partners across Canada. Role Summary The Pharmacy Assistant supports the pharmacist in the accurate preparation, dispensing, and sale of prescription medications while providing efficient, courteous service to patients. This role involves direct patient interaction, prescription processing, inventory management, and administrative support, in compliance with provincial regulations and internal policies. Role Responsibilities In this exciting role you will be responsible for: Always provide exceptional customer service to clients. Receive prescriptions, retrieve completed prescriptions, and handle prescription entry into Kroll. Process point-of-sale transactions. Enter and update patient notes accurately and in a timely manner. Complete prescription preparation by pouring, counting, packaging, and labeling as necessary. Process and bill prescriptions, including troubleshooting adjudication and insurance claim issues. Order, receive, tag, stock, and rotate prescription drugs and pharmacy supplies in accordance with storage standards and safety procedures. Order, receive, tag, and stock over-the-counter merchandise in line with department merchandising plans. Arrange delivery of prescriptions as required. Liaise with healthcare providers to ensure accuracy and completeness of prescription information. Maintain cleanliness and organization of the pharmacy area, including routine cleaning tasks and waste handling. Always maintain patient confidentiality. Follow all safety, security, and confidentiality policies. Other duties as assigned by the Pharmacy Manager or Supervisor. Required Qualifications Experience as a Pharmacy Assistant is an asset. Excellent organizational skills and strong attention to detail. Strong verbal and written communication skills. Demonstrated customer service experience. Proficient computer and data entry skills. Flexibility to work a variety of hours, which may include days, evenings, night shifts, and weekends. All qualified applicants who are legally authorized to work in Canada are welcome to apply. Science & Humans is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. Compensation & Hiring Disclosures Compensation: CAD $22–$24 per hour Vacancy status: This posting is for an existing, active vacancy Use of artificial intelligence: Science & Humans uses AI tools to assist in sourcing and initial screening of applications for this position. Final assessment and hiring decisions are made by our talent management team.

What you’ll do

Support the pharmacist by receiving, entering, preparing, dispensing, and billing prescriptions, while providing courteous service to patients and coordinating with healthcare providers. Manage pharmacy and over-the-counter inventory, arrange prescription deliveries, maintain accurate patient notes and an organized work area, and follow safety and confidentiality policies.

Requirements

Pharmacy Assistant experience is an asset, along with strong organizational skills, attention to detail, communication, customer service, computer proficiency, and data entry skills. Applicants must be flexible to work varied hours, including days, evenings, night shifts, and weekends, and be legally authorized to work in Canada.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Data entry · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Prescription Processing
• Kroll
• Prescription Preparation
• Prescription Billing
• Insurance Claim Troubleshooting
• Inventory Management
• Point-of-Sale Transactions
• Patient Recordkeeping
• Medication Packaging and Labeling
• Communication
• Organization
• Attention to Detail
• Computer Skills
• Data Entry
• Patient Confidentiality
• Administrative Support
• Workplace Inclusivity
• Organizational Skills
• Talent Management
• Safety Procedures
• Adjudication
• Business To Business
• Business-To-Consumer
• Cleanliness
• Confidentiality
• Sales
• Packaging And Labeling
• Medical Prescription
• Merchandising
• Medical Privacy
• Point Of Sale
• Troubleshooting (Problem Solving)
• Detail Oriented

Job areas

• Healthcare
• Customer Service & Support
• Retail
• Administrative
• Pharmacy Assistant
• Pharmacy Aide
• Pharmaceutical Technicians and Assistants
• Pharmacy Aides