Full Time Pharmacy Assistant

Original job posting

The Pharmacy Assistant supports pharmacy operations by preparing and packaging prescriptions under pharmacist supervision. They also handle customer inquiries, manage insurance claims, and maintain accurate patient records and inventory.

Job details

Company Description Shoppers Drug Mart is a leading Canadian pharmacy retailer built on professional expertise and personalized customer service. Over the past 50 years, it has grown from a single Toronto pharmacy to more than 1,200 stores nationwide, serving communities of all ages. Despite its size, the organization remains committed to one-on-one service and customer satisfaction as the foundation of its success. Team members are encouraged to build trust with customers and support their health and wellness needs every day. Role Description The Pharmacy Assistant is a full-time, on-site role located in Iron Gates, MO. In this role, the Pharmacy Assistant supports pharmacy operations by preparing, packaging, and organizing prescriptions under the supervision of a licensed pharmacist. Responsibilities include assisting customers at the pharmacy counter, answering questions within scope, managing phone inquiries, and directing complex concerns to the pharmacist. The Pharmacy Assistant helps maintain accurate patient records, processes insurance claims, and ensures proper handling and storage of medications. Additional tasks include inventory control, stocking shelves, maintaining a clean and safe work environment, and following all regulatory and company policies. Qualifications Strong customer service and communication skills, with the ability to support diverse customers in a professional and respectful manner. Attention to detail and organizational skills for handling prescriptions, records, and inventory accurately. Basic math and computer skills to process transactions, insurance claims, and data entry in pharmacy systems. Ability to work effectively in a fast-paced, team-based environment and follow direction from licensed pharmacists. High school diploma or equivalent; previous pharmacy, retail, or healthcare experience is an asset. Willingness to learn pharmacy procedures, regulations, and privacy requirements; pharmacy assistant certification or training is considered an advantage. Reliability and flexibility to work a variety of shifts, including evenings and weekends as required.

What you’ll do

The Pharmacy Assistant supports pharmacy operations by preparing and packaging prescriptions under pharmacist supervision. They also handle customer inquiries, manage insurance claims, and maintain accurate patient records and inventory.

Requirements

Candidates should have a high school diploma and strong communication skills, with previous healthcare or retail experience being an asset. Reliability and the ability to work flexible shifts, including evenings and weekends, are required.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Organization · Preferred
• Data entry · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Prescription Preparation
• Insurance Claims Processing
• Inventory Control
• Data Entry
• Patient Record Management
• Organization
• Basic Math
• Computer Skills

Job areas

• Healthcare
• Retail
• Customer Service & Support