Pharmacist

Original job posting

Manage pharmacy operations while on duty, including dispensing prescriptions, counseling customers and healthcare providers, and providing professional services within the pharmacist’s scope. Maintain workflow, inventory, required records, regulatory compliance, customer privacy, and safe, effective pharmacy operations.

Job details

-*Additional incentives/signing bonus offered*-* SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX

What you’ll do

Manage pharmacy operations while on duty, including dispensing prescriptions, counseling customers and healthcare providers, and providing professional services within the pharmacist’s scope. Maintain workflow, inventory, required records, regulatory compliance, customer privacy, and safe, effective pharmacy operations.

Requirements

The role calls for strong customer relations, professionalism, independent decision-making, problem-solving, and the ability to plan, delegate, and coach pharmacy colleagues. Candidates should be able to support business initiatives, use pharmacy systems and personal computing tools, follow health and safety procedures, and complete required training and continuing education.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Regulatory Compliance · Preferred
• Decision Making · Preferred
• Coaching · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Prescription Dispensing
• Medication Counseling
• Customer Service
• Professional Pharmacy Services
• Regulatory Compliance
• Patient Confidentiality
• Prescription Accuracy
• Healthcare Provider Communication
• Inventory Management
• Workflow Management
• Controlled Substances Documentation
• Decision-Making
• Planning and Delegation
• Coaching
• Problem-Solving
• Pharmacy Systems

Job areas

• Healthcare
• Retail
• Management & Leadership
• Customer Service & Support