Pharmacy Assistant

Job summary

The Pharmacy Assistant will manage inbound prescription workflows and patient communication channels while ensuring accurate drug fulfillment. They will also collaborate with healthcare providers to streamline information exchange and support patient medication adherence.

Job details

Description Join our team in Richmond, BC The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum. Here’s the impact you’ll make and what we’ll accomplish together You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry. What you’ll do: Manage patient communication channels Manage inbound prescription workflow Liaison with doctors and healthcare stakeholders Manage patient adherence through reminder tools and web applications Process prescriptions using TELUS Health Kroll Pharmacy Management Software Actively work with other team members in the fulfillment of patient prescription needs Assist patients with provincial, private payor and out-of-pocket expenses Work with key team members to provide business insights to develop transformative initiatives Qualifications What you bring: High school diploma or equivalent Strong patient communication skills Solid understanding of TELUS Health Kroll Pharmacy Management Software Technologically savvy Strong problem solving skills Exceptional organization skills 1-3 years experience working in a pharmacy Great-to-haves: Bilingual (English and French) Any certifications or education related to the pharmacy industry Knowledge of compliance packaging used for medication adherence programs By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

What you’ll do

The Pharmacy Assistant will manage inbound prescription workflows and patient communication channels while ensuring accurate drug fulfillment. They will also collaborate with healthcare providers to streamline information exchange and support patient medication adherence.

Requirements

Candidates must have a high school diploma or equivalent and 1-3 years of pharmacy experience. Proficiency in TELUS Health Kroll Pharmacy Management Software and strong communication skills are required.

Listed skills

• Pharmacy Operations · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Multi-Tasking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacy operations
• TELUS Health Kroll
• Patient communication
• Prescription workflow management
• Medication adherence
• Multi-tasking
• Problem solving
• Organization
• Clinical dialogue
• Data entry
• Healthcare coordination
• Insurance processing
• Patient Communication
• Chronic Disease Management
• Patient Assistance
• Energetic
• Pharmacy Management
• Workflow Management
• Organizational Skills
• Bilingual (French/English)
• Strategic Planning
• Communication
• Packaging And Labeling
• Leadership
• Problem Solving
• Medical Prescription
• Multitasking

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Pharmacy Assistant
• Pharmacy Aide
• Pharmaceutical Technicians and Assistants
• Pharmacy Aides