Pharmacy Assistant

Job summary

The Pharmacy Assistant is responsible for processing, preparing, and packaging prescriptions while managing inventory and third-party billing. They also handle patient inquiries and support the overall workflow of the centralized fulfillment center.

Job details

Job Summary Pharmacy Assistant Pillway Full-time In-Office | Brampton, ON, Canada About Pillway Pillway is a tech-enabled pharmacy revolutionizing the way patients manage their medications. We provide a seamless and patient-first experience, combining innovation, efficiency, and care. Join our team and be a part of a company that's shaping the future of pharmacy services. Job Summary We are seeking a detail-oriented and highly organized Pharmacy Assistant to support our centralized prescription fulfillment operations. The ideal candidate will have 2+ years of experience in pharmacy support services, strong communication skills, and a passion for delivering excellent patient care. Responsibilities Accurately process, prepare, and package prescriptions using pharmacy systems. Support day-to-day operations in our centralized prescription fulfillment center. Maintain inventory control and manage medication stock levels. Report discrepancies and assist in regular inventory audits. Ensure compliance with regulatory requirements and internal protocols. Coordinate with pharmacists and support staff for timely medication delivery. Uphold patient confidentiality and project a positive company image. Perform daily quality assurance and safety checks. Receive, process, and manage new and repeat prescription orders. Adjudicate third-party billing (online and manual), and manage Third-Party Accounts. Handle incoming calls, faxes, and refer inquiries to pharmacists as required. Assist pharmacists with call-backs and complete documentation accurately. Support prescription workflow, including data entry, refill processing, and labelling. Experience/Qualifications High School Diploma required. Diploma from a Pharmacy Assistant accredited program preferred. Previous experience in a pharmacy setting strongly preferred. Strong organizational and multi-tasking abilities. Excellent problem-solving and communication skills. Comfortable working independently and as part of a collaborative team Exceptional attention to detail and accuracy Proficiency in pharmacy systems and understanding of third-party billing processes. Flexible to work weekends/holidays Why Join Us? Be part of a fast-growing, innovative healthcare company. Work in a collaborative and supportive team environment. Opportunities for growth and development in a future-focused organization. Competitive compensation and benefits package Disclosure: We use AI tools to assist with screening and evaluating applications

What you’ll do

The Pharmacy Assistant is responsible for processing, preparing, and packaging prescriptions while managing inventory and third-party billing. They also handle patient inquiries and support the overall workflow of the centralized fulfillment center.

Requirements

Candidates must have a High School Diploma, with a Pharmacy Assistant accredited program diploma preferred. At least 2 years of experience in pharmacy support services and proficiency in pharmacy systems are strongly desired.

Benefits

• Competitive Compensation • Benefits Package

Listed skills

• Clinical care · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Quality assurance · Preferred
• Multi-Tasking · Preferred
• Data entry · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Prescription Processing
• Inventory Control
• Third-Party Billing
• Pharmacy Systems
• Patient Care
• Data Entry
• Quality Assurance
• Communication Skills
• Organization
• Multi-tasking
• Problem Solving
• Patient Confidentiality

Job areas

• Healthcare
• Administrative
• Customer Service & Support